First Find Your Car
The first step to retrieving your towed vehicle is to locate its whereabouts. Go to the spot where your vehicle was towed and look around for posted signs about parking rules and towing information. These signs are generally posted all around parking spots and lots, and are easy to find. They contain the contact information you need to locate your vehicle. Simply call the number and the phone attendant will instruct you on what to do next. Usually, cities have a local impound lot used for the surrounding network of towing providers. For instance, in Indianapolis, Indiana, a towed vehicle is most likely found at the Indianapolis Auto Return Impound Lot located in South Indy.
What You Need
You can’t just show up to an impound lot and get your car back with by word of mouth. You must be able to produce a number of legal documents to prove you are the rightful owner and a licensed driver. If you are the legal owner to the vehicle but you do not have a valid drivers’ license, be sure to take along a companion that is licensed to drive so you may leave the lot with your vehicle. If you are not the rightful owner, you must bring the rightful owner along with you. If you fail to do these, the impound lot will not allow you to take back possession of your car.
For documentation, here’s what you’ll likely need:
☑ Proof of Vehicle Ownership – Depending on your city and where you purchased your car, you will need to provide proof of ownership. This includes a vehicle title, company identification, rental agreement, an MV-50 form (Retail Certificate of Sale), an MCO (Manufacturer’s Certificate of Sale), or a bill of sale. Whichever one you use, they must all be accompanied with the vehicle’s registration.
☑ Valid Driver’s License – Bring a licensed driver with you if your driver’s license is expired. They can be authorized to drive your car off the lot. If you are do not have a valid license, you must pay to have your vehicle towed from the impound lot to your house.
☑ Money – You need to have access to sufficient funds in order to pay for the towing fees and impound storage fees. Without payment, you cannot get your car back. And interest accrues each day, so the longer you wait the more expensive it will be. The impound lot will inform you how much it will cost to get your car out before you come.