A vehicle breakdown is an unfortunate event that most drivers will experience at some point in their lives. When that happens, the assistance of a towing service becomes invaluable. But how should you navigate this stressful situation, and what are the cardinal rules to follow (or avoid) when your vehicle needs towing?

In this blog, we will provide you with vital information to help you make informed decisions, ensure your safety, and maximize the efficiency of your towing company or roadside assistance provider. Stay tuned as we delve into the world of towing services.

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What to Do and Not Do When You Need a Tow

Do: Call a Professional Towing Service

When your vehicle breaks down, it’s essential to call a professional towing service instead of attempting to tow the vehicle yourself. A trained and experienced towing company will have the necessary equipment and expertise to handle your vehicle safely without causing further damage. Plus, hiring a professional means you won’t have to worry about finding the right type of tow truck or knowing how to securely attach your vehicle to it. Leave the job to the professionals, and you’ll have peace of mind knowing your vehicle is in good hands.

Don’t: Forget to Provide Accurate Information

When you contact a towing service, make sure to give accurate information about your location and the type of vehicle you need towing. If possible, take note of nearby landmarks or street signs to help the tow truck driver locate you quickly. Also, be sure to mention any special circumstances, such as if your vehicle is in a parking garage or off-road, so that the towing company can send the appropriate truck and equipment.

Do: Stay Safe While Waiting for the Towing Service

While waiting for the towing company to arrive, make sure to prioritize your safety and the safety of others around you. If possible, move your vehicle to a safe location, such as the side of the road or a parking lot. If you can’t move your vehicle, turn on hazard lights and set up warning triangles or flares to alert other drivers. Be cautious when exiting your vehicle and stay away from busy traffic areas. Remember, your safety is the top priority.

Don’t: Accept Help from Unidentified Individuals

In some cases, well-meaning individuals may offer to assist with towing your vehicle. However, it’s best to decline their help and wait for the professional tow service you’ve called. While these individuals may have good intentions, they may not have the proper equipment or training, posing a risk to your vehicle’s safety.

Do: Understand Your Insurance Coverage

Before you encounter a breakdown, it’s essential to understand your insurance coverage and what it includes when it comes to towing services. Some insurance policies may cover the cost of towing or roadside assistance, while others may not. Familiarize yourself with your coverage, so you know what to expect when you call for assistance.

Don’t: Neglect Maintenance and Inspections

The best way to avoid needing towing services is by taking care of your vehicle through regular maintenance and inspections. Keeping up with oil changes, tire rotations, and other routine maintenance can prevent breakdowns due to mechanical issues. Additionally, get your vehicle inspected by a trusted mechanic at least once a year to catch any potential problems before they turn into a breakdown on the road.

Do: Ask for Recommendations

If you’re unsure which towing service to call, ask for recommendations from friends, family, or your insurance provider. They may have had positive experiences with a particular company and can provide valuable insights. You can also research online and read reviews to help you make an informed decision.

Don’t: Delay Calling for Tow Service Assistance

In a breakdown situation, time is of the essence. It’s vital to call for roadside assistance as soon as possible to avoid causing further damage or putting yourself in danger. Don’t delay calling a towing service because you’re unsure or hesitant; taking quick action can save you from more significant headaches and expenses down the line.

Final Thoughts About Towing Services

With these “Do’s” and “Don’ts” in mind, you can confidently navigate a vehicle breakdown and make the best decisions to ensure your safety and the safety of others. Remember, always call a professional towing service, prioritize safety, understand your insurance coverage, maintain your vehicle regularly, and ask for recommendations when needed. By following these guidelines, you can make the most out of a difficult situation and get back on the road as soon as possible.

If you find yourself in need of 24 hour towing service or roadside assistance, please let us help. Contact Zore’s Towing at 317-247-8484 for a wide range of towing services in Indianapolis and surrounding counties. We offer everything from light-duty and long distance towing to heavy equipment transportation, wrecker service, roadside assistance, and more. We transport all throughout Indiana and across state lines.

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Having your car towed is definitely not something you put on your to-do list for the day. So when it happens, it is never at a convenient time or place. In fact, it is almost always unexpected, which usually makes it quite alarming as well. But it is important to remember that vehicles only get towed for a legitimate reason, so it is best to simply shake off the emotional aspect and use it as an opportunity to learn a life lesson instead. The fastest way to get your vehicle back and get on with your day is to manage the situation head-on, and go through the required motions with a positive attitude. Continue reading to learn where to get started, what you’ll need, and what to expect.

First Find Your Car

The first step to retrieving your towed vehicle is to locate its whereabouts. Go to the spot where your vehicle was towed and look around for posted signs about parking rules and towing information. These signs are generally posted all around parking spots and lots, and are easy to find. They contain the contact information you need to locate your vehicle. Simply call the number and the phone attendant will instruct you on what to do next. Usually, cities have a local impound lot used for the surrounding network of towing providers. For instance, in Indianapolis, Indiana, a towed vehicle is most likely found at the Indianapolis Auto Return Impound Lot located in South Indy.

What You Need

You can’t just show up to an impound lot and get your car back with by word of mouth. You must be able to produce a number of legal documents to prove you are the rightful owner and a licensed driver. If you are the legal owner to the vehicle but you do not have a valid drivers’ license, be sure to take along a companion that is licensed to drive so you may leave the lot with your vehicle. If you are not the rightful owner, you must bring the rightful owner along with you. If you fail to do these, the impound lot will not allow you to take back possession of your car.

For documentation, here’s what you’ll likely need:

☑ Proof of Vehicle Ownership – Depending on your city and where you purchased your car, you will need to provide proof of ownership. This includes a vehicle title, company identification, rental agreement, an MV-50 form (Retail Certificate of Sale), an MCO (Manufacturer’s Certificate of Sale), or a bill of sale. Whichever one you use, they must all be accompanied with the vehicle’s registration.

☑ Valid Driver’s License – Bring a licensed driver with you if your driver’s license is expired. They can be authorized to drive your car off the lot. If you are do not have a valid license, you must pay to have your vehicle towed from the impound lot to your house.

☑ Money – You need to have access to sufficient funds in order to pay for the towing fees and impound storage fees. Without payment, you cannot get your car back. And interest accrues each day, so the longer you wait the more expensive it will be. The impound lot will inform you how much it will cost to get your car out before you come.

Indianapolis Tow Truck Assistance

Zore’s Towing Indianapolis 317-247-8484

Call Zore’s Towing at 317-247-8484 if your car was towed, or you need a tow, in Indianapolis, Indiana. Our licensed and insured tow truck operators provide punctual and prompt tow truck services, 24 hours a day and 7 days a week! Contact us at 317-247-8484 to request a free estimate, anytime.

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The Do’s and Don’ts When Your Vehicle Needs Towing Service