Property Management Towing: A Guide to Handling Unauthorized Vehicles

Posted on September 25, 2025 by Zores

Unauthorized vehicles cluttering your business lot can quickly become a major headache. Whether it’s tenants parking in handicapped spots without permits, abandoned cars creating safety hazards, or delivery trucks blocking fire lanes, these parking violations disrupt operations and create liability concerns for property managers.

According to the Institute of Real Estate Management (IREM), 60% of property managers report that unauthorized parking is a frequent issue on their properties. This widespread problem affects everything from tenant satisfaction to emergency access, making effective property management towing policies essential for maintaining safe, functional business environments.

Understanding how to properly handle unauthorized vehicle removal protects your property, ensures compliance with local regulations, and maintains positive tenant relationships. This comprehensive guide will walk you through the essential steps to develop an effective property management towing strategy that addresses parking violations while minimizing disputes and legal complications.

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Understanding Local Towing Laws

Before implementing any property management towing policies, you must thoroughly understand your local and state regulations governing unauthorized vehicle removal. These laws vary significantly by jurisdiction and often include specific requirements for signage, notification periods, and towing procedures.

Visible Signage

Most jurisdictions require property owners to post clear, visible signage before towing unauthorized vehicles. The signage must typically include specific information such as warning language, towing company contact details, and associated costs. Some areas mandate a waiting period before vehicles can be removed, while others allow immediate towing for certain violations.

Towing Compliance

Research your local parking ordinances and consult with municipal authorities or legal counsel to ensure compliance. Understanding these regulations protects you from potential lawsuits and ensures your towing policies will hold up under scrutiny. Many property managers make the mistake of assuming standard practices apply everywhere, only to face legal challenges when their procedures don’t meet local requirements.

Setting Clear Towing Policies

Effective towing policies serve as the foundation for managing unauthorized vehicles on your property. These policies should clearly outline what constitutes a parking violation, the consequences for violations, and the procedures for vehicle removal.

Your policy should address common scenarios such as:

Vehicles parked in handicapped spaces without proper authorization
Cars occupying reserved tenant spots
Abandoned vehicles left on the property for extended periods
Vehicles blocking entrances, exits, or fire lanes
Overnight parking in areas designated for daytime use only

A comprehensive towing policy might state: “Vehicles parked in violation of posted regulations will be towed immediately at the owner’s expense. Towing and storage fees are the sole responsibility of the vehicle owner.” This language establishes clear consequences while protecting your interests.

Consider implementing a graduated response system for certain violations. For example, first-time offenders in non-emergency situations might receive warnings, while repeat violations or safety hazards result in immediate towing. This approach demonstrates fairness while maintaining firm enforcement standards.

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The Critical Role of Proper Signage

Clear, visible signage is your first line of defense against parking violations and provides legal protection when towing becomes necessary. Effective signage serves multiple purposes: it deters unauthorized parking, informs visitors of parking rules, and documents your enforcement policies.

Your signs should include essential information such as:

Clear warning language: “Unauthorized Vehicles Will Be Towed”
Specific violations that result in towing
Contact information for the professional towing service
Hours of enforcement
Associated costs and fees

Place signs strategically at all property entrances and throughout parking areas. Signs should be large enough to read easily, positioned at appropriate heights, and maintained in good condition. Faded, damaged, or obscured signage can undermine your enforcement efforts and create legal vulnerabilities.

For maximum effectiveness, consider multilingual signage if your area serves diverse populations. Additionally, ensure signs comply with local requirements for size, placement, and content specifications.

Working with a Professional Towing Service

Selecting the right towing partner is crucial for effective unauthorized vehicle removal. A reliable, professional towing service provides 24/7 availability, proper licensing and insurance, and experience handling property management situations diplomatically.

When evaluating towing companies, consider factors such as response time, storage facility security, customer service approach, and fee structure. The ideal partner understands the unique needs of property managers and can handle situations professionally without escalating tensions with vehicle owners.

Zore’s Towing in Central Indiana exemplifies the type of professional service property managers need. Our experienced property management towing team understands local regulations, maintains proper licensing and insurance coverage, and provides prompt response to unauthorized parking situations. Working with established, reputable companies like ours protects your interests and ensures professional handling of potentially contentious situations.

Establish clear protocols with your chosen towing company, including specific authorization procedures, documentation requirements, and communication standards. This partnership approach ensures smooth operations and consistent enforcement of your parking policies.

Effective Communication Strategies

Successful property management towing depends heavily on clear communication with tenants, visitors, and service providers. Proactive communication prevents many violations while building understanding and cooperation among property users.

Lease Agreement and Ongoing Reminders

Inform tenants about parking policies during lease signings and provide written documentation they can reference. Regular reminders through newsletters, emails, or posted notices help maintain awareness of parking rules and consequences. When violations occur, document incidents thoroughly and communicate enforcement actions clearly.

Accommodating Temporary and Visitor Parking

Consider implementing systems for temporary parking permits or visitor parking areas. This flexibility demonstrates good faith efforts to accommodate legitimate parking needs while maintaining order. Clearly communicate these options to tenants and their guests to prevent unnecessary violations.

Designating Spaces for Deliveries and Services

For delivery trucks and service vehicles, establish designated loading zones or temporary parking procedures. Communicate these arrangements to regular service providers and include contact information for coordinating parking needs during busy periods.

Common Property Management Towing Scenarios

Real-world property management towing situations require careful handling to maintain tenant relationships while enforcing necessary policies. Understanding how to address common scenarios prepares you for effective decision-making when violations occur.

Handicap Parking Violations

When tenants consistently park in handicapped spots without authorization, immediate action is necessary due to ADA compliance requirements and potential fines. Document violations thoroughly, issue clear warnings, and implement towing for repeat offenses. This protects you from discrimination complaints while ensuring accessibility for those who need it.

Abandoned Cars & Trucks

Abandoned vehicles present unique challenges as they may require different legal procedures than standard parking violations. Many jurisdictions require specific notice periods and documentation before abandoned vehicle removal. Work with local authorities and your towing partner to ensure proper handling of these situations.

Vehicle Obstructions

Vehicles blocking fire lanes or emergency access require immediate removal due to safety concerns. These situations typically allow for expedited towing procedures, but proper documentation remains important for defending your actions if challenged.

Your Next Steps as a Property Owner

Effective property management towing requires careful planning, clear policies, and reliable partnerships. By understanding local regulations, implementing comprehensive policies, maintaining proper signage, and working with professional towing services, you can address unauthorized vehicles confidently while minimizing disputes and legal risks.

Remember that consistent enforcement builds respect for your policies while selective enforcement can create liability issues. Treat all violations equally and document your actions thoroughly to protect your interests.

Ready to implement professional property management towing solutions for your business? Contact us for a free consultation on developing effective unauthorized vehicle removal strategies tailored to your property’s specific needs. Our experienced team can help you navigate local regulations, develop comprehensive policies, and establish partnerships with reliable towing services to keep your property running smoothly.

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Fire Lane Parking Rules in Indianapolis: What You Need to Know

Posted on September 11, 2025 by Zores

Fire lanes might seem like just another parking restriction, but they serve a critical purpose that could mean the difference between life and death in an emergency. These designated areas provide essential access for emergency vehicles, and violating fire lane parking rules can result in hefty fines, immediate towing, and serious safety consequences.

Understanding Indianapolis fire lane regulations isn’t just about avoiding a fire lane parking ticket—it’s about ensuring emergency responders can reach people who need help. Whether you’re new to the city or simply want to brush up on the rules, this comprehensive guide will walk you through everything you need to know about fire lane parking in Indianapolis.

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What Exactly Is a Fire Lane?

A fire lane is a designated area that must remain clear at all times to provide emergency vehicle access. These zones are strategically positioned near building entrances, fire hydrants, and other critical access points where fire trucks, ambulances, and police vehicles might need immediate entry.

Fire lanes serve multiple purposes beyond just fire emergencies. They provide access for medical emergencies, allow utility workers to reach critical infrastructure, and ensure that emergency personnel can evacuate people safely from buildings. The width and positioning of these lanes are carefully calculated based on the turning radius and size of emergency vehicles.

Indianapolis Fire Lane Regulations

Indianapolis fire lane parking rules are governed by two main sources of law: the Indianapolis Municipal Code Chapter 471 and Indiana State Code Title 9: Motor Vehicles. These regulations work together to establish clear guidelines for fire lane designation, enforcement, and penalties.

Under Indianapolis Municipal Code Chapter 471, fire lanes must be clearly marked and maintained by property owners. The code specifies that fire lanes cannot be obstructed by any vehicle, regardless of whether the driver remains in the car or how briefly they intend to stay. This applies to all types of vehicles, from passenger cars to commercial delivery trucks.

The regulations are particularly strict near high-risk locations such as hospitals, schools, nursing homes, and shopping centers where large numbers of people gather. In these areas, fire lane violations are treated with zero tolerance due to the increased potential for emergency situations.

How Fire Lanes Are Marked

Proper fire lane signage and markings are essential for enforcement. In Indianapolis, fire lanes must be clearly identified through multiple methods to ensure drivers understand the restrictions.

Visual markings typically include red curb painting, clearly visible “Fire Lane – No Parking” signs, and yellow or red striping on the pavement. Signs must be posted at regular intervals and positioned where they’re easily visible to approaching drivers. The lettering on fire lane signs must meet specific size requirements to ensure readability from a reasonable distance.

Property owners are responsible for maintaining these markings. Faded paint, missing signs, or unclear markings can sometimes be used as a defense against fire lane parking tickets, though this doesn’t guarantee success in contesting a violation.

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Fire Lane Parking Penalties in Indianapolis

The consequences for violating fire lane parking rules in Indianapolis can be significant and immediate. Understanding these penalties can help you appreciate why compliance is so important.

Fines and Tickets

Fire lane parking tickets in Indianapolis typically range from $50 to $250, depending on the specific violation and location. Repeat offenders face escalating fines, and violations near schools or hospitals often carry higher penalties due to the increased safety risk.

Immediate Towing

Your vehicle can be towed immediately from a fire lane without warning. This means you might return to find your car gone, regardless of how briefly you were away. Fire lane towing is considered a public safety priority, so tow truck operators are authorized to remove vehicles quickly.

Additional Costs

Beyond the initial fine, you’ll face towing fees (typically $100-200), daily storage fees for each day your vehicle remains impounded, and potential administrative fees. These costs can quickly add up to several hundred dollars, making a “quick stop” in a fire lane an expensive mistake.

Legal Consequences

Serious or repeat violations may require a court appearance. In extreme cases, particularly for commercial vehicles or habitual offenders, additional penalties such as temporary vehicle impoundment may apply.

Common Fire Lane Parking Misconceptions

Many drivers operate under dangerous misconceptions about fire lane parking rules. Understanding these myths can help you avoid costly violations and potential safety hazards.

Myth: Hazard lights make it legal

Turning on your hazard lights does not grant permission to park in a fire lane. Emergency flashers are designed to indicate a disabled vehicle or emergency situation, not to justify parking in prohibited areas.

Myth: Quick stops are allowed

Even stopping for 30 seconds to drop someone off constitutes a fire lane violation. The purpose of fire lanes is to ensure immediate access, and any obstruction—however brief—could delay emergency response.

Myth: Staying in the car makes it legal

Remaining in your vehicle while parked in a fire lane does not make the action legal. Your car is still blocking emergency access, regardless of your presence or ability to move quickly.

Myth: Private property exemption

Fire lane rules apply on private property just as strictly as on public roads. Shopping centers, apartment complexes, and business parking lots must maintain clear fire lanes, and violations are enforced accordingly.

Myth: After-hours parking is acceptable

Fire emergencies don’t follow business hours. Fire lanes must remain clear 24/7, 365 days a year, regardless of whether a business is open or closed.

How Fire Lane Violations Are Enforced

Indianapolis takes fire lane enforcement seriously through multiple monitoring methods and agencies. Understanding how violations are detected can help you appreciate the thoroughness of enforcement efforts.

The Indianapolis Metropolitan Police Department (IMPD) conducts regular patrols specifically focused on parking violations, including fire lane infractions. These officers are trained to identify violations quickly and initiate immediate towing when necessary.

Parking enforcement officers also actively monitor high-traffic areas throughout the city. These specialized personnel focus exclusively on parking violations and work closely with towing companies to ensure rapid vehicle removal from fire lanes.

Fire department personnel routinely check fire lane accessibility during their regular duties. When firefighters discover blocked fire lanes, they have authority to request immediate towing and issue citations.

Property owners and managers play a crucial role in fire lane enforcement. Many businesses actively monitor their fire lanes and report violations to authorities, particularly in busy retail areas where violations are common.

Some areas utilize video surveillance to identify fire lane violations. While not universal, this technology is increasingly common in high-violation areas and can provide evidence for enforcement actions.

Key Takeaways

Fire lane compliance isn’t just about avoiding a fire lane parking ticket—it’s about community safety and emergency preparedness. Every violation potentially puts lives at risk by delaying emergency response times.

When planning errands or appointments, always allow extra time to find legal parking. The few minutes saved by parking in a fire lane are never worth the potential consequences, both financial and safety-related.

If you notice improperly marked or unclear fire lanes, report them to the appropriate authorities. Property owners have a responsibility to maintain clear markings, and reporting issues helps ensure consistent enforcement.

If your vehicle was towed for a fire lane parking violation in Indianapolis, don’t navigate the complex recovery process alone. Zore’s Towing can help you locate your towed car. Contact us today for immediate assistance with your towing situation—we’re here to help get you back on the road as efficiently as possible.

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What You Need to Know About Non-Consent Tows in Indiana

Posted on April 22, 2025 by Zores

If you’ve ever stepped out to find your car missing from where you parked it, you’ve likely encountered a non-consent tow. These situations can be frustrating, stressful, and often quite costly if you don’t know your rights or the steps to take next. What exactly is a non-consent tow? Why does it happen, and how can you handle or prevent it? This blog dives into everything you need to know about non-consent tows, with a special focus on Indiana laws to guide residents in the state.

By the end of this guide, you’ll understand what non-consent towing entails, the common circumstances that lead to it, your legal rights, and actionable advice to avoid getting caught in an unwanted towing situation.

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What Is a Non-Consent Tow and Why Does It Matter?

A non-consent tow occurs when your vehicle is towed without your explicit permission. These are typically carried out by towing companies at the request of property owners, law enforcement, or city authorities. Unlike scenarios where you call a tow truck voluntarily, non-consent tows are often initiated due to parking violations or other infractions.

Understanding this matters because towing fees can be steep, and being unaware of your rights can leave you vulnerable to unfair practices. Learning the ins and outs of the towing process can ensure you’re prepared should you find yourself in such a situation.

What Situations Lead to Non-Consent Tows?

Certain common scenarios often lead to vehicles being towed without prior consent. These include:

1. Parking on Private Property Without Authorization

Property owners have the right to remove vehicles parked illegally on their property. This is often referred to as a “trespass tow” or “private property towing.” The vehicle owner may not have been notified before the tow, depending on signage and regulations in place.

2. Illegally Parked Vehicles in Restricted Zones

Parking in fire lanes, handicap spots without permits, loading zones, or areas marked for official use only can lead to forced towing.

3. Abandoned Vehicles

Vehicles left in one location for prolonged periods may be considered abandoned and towed by local authorities to clear the area.

4. Towing After Accidents

Law enforcement officers may authorize the quick clearance towing of damaged or wrecked vehicles that are blocking traffic. This is meant to improve road safety and flow of traffic.

5. Violating City Ordinances

Cities often have specific parking or street cleaning rules that, when ignored, lead to cars being towed as part of enforcement.

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Laws and Regulations on Non-Consent Towing in Indiana

Indiana residents should familiarize themselves with state-specific laws to understand their rights when dealing with non-consent towing. Here’s a breakdown of key regulations to note:

Signage Requirements

Indiana law requires private property owners to clearly display signs that state parking restrictions and the consequences of violating them, including towing. These signs must be visible and placed near the property entrance.

Notification Procedures

Towing companies in Indiana are required to notify local law enforcement within two hours of towing a vehicle. The owner of the towed car must also be informed in a timely manner.

Fee Limitations and Payment Methods

Indiana enforces limits on towing and storage fees to prevent predatory practices. Additionally, towing companies must offer multiple reasonable payment methods, including credit cards.

Releasing Vehicles

Customers have the right to retrieve their vehicles immediately after paying the necessary fees, as towing companies must provide quick access to the car.

Dispute Resolution

If you believe your car was unfairly towed, Indiana law outlines procedures to dispute or appeal the tow. Complaints can often be directed to law enforcement agencies or local governing committees.

What to Do If Your Car Is Towed Without Consent

If you discover your car has been towed, follow these steps to resolve the situation quickly and efficiently:

Confirm the Tow – First, confirm that your car was towed and not stolen. Contact local law enforcement or Zore’s Towing to verify if a tow has been registered recently.
Find Out Where Your Car Was Taken – Law enforcement or signage at the tow location should provide the towing company’s contact information. Reach out to ask where your car is stored and how much it will cost to retrieve it.
Review Your Options – If you suspect the tow was illegal or unauthorized, gather evidence such as photos of the parking area, signage, and your car’s location. This will support your case if you choose to dispute the tow.
Pay and Retrieve Your Vehicle – If you don’t intend to dispute the tow, pay the fees promptly to minimize additional storage charges. Tow companies in Indiana are obligated to accept various payment methods, and fees must be capped according to state law.

Tips to Avoid Non-Consent Tows

Preventing a non-consent tow starts with being proactive. Here are some tips to keep your car safe and avoid unnecessary expenses:

Pay Attention to Signage: Read parking signs and restrictions thoroughly before leaving your car in any lot or structure.
Follow Local Parking Rules: Avoid parking in restricted zones like fire lanes, handicap spots, or outside marked spaces.
Stay Mindful in Neighborhoods: Guest parking in residential areas often has specific rules. Check with property owners beforehand.
Keep Your Vehicle in Good Condition: Expired license plates or parking in the same spot for extended periods may raise red flags, making a tow more likely.
Store Emergency Contacts: Have the phone numbers of local law enforcement and nearby towing companies on hand to quickly respond in case of a tow.

Awareness Is Key

No one plans for their car to be towed, but understanding non-consent towing laws, especially in Indiana, can make an unexpected situation far less stressful. By familiarizing yourself with local regulations and knowing what to do when faced with a forced tow, you’ll be prepared to protect your rights and minimize costs.

Whether you’re a driver, property owner, or resident of a bustling city, staying informed can save you time, money, and frustration. And if you ever find yourself in a tricky towing situation, remember that knowledge is your best ally.

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Master the Art of Metered Parking in Indianapolis

Posted on March 20, 2025 by Zores

Navigating downtown Indianapolis can feel like a chore—not to mention the added stress of finding metered parking, understanding payment methods, and avoiding parking tickets. Whether you’re visiting for a Colts game, grabbing dinner at Mass Ave, or heading to work, Indianapolis parking meters are often a necessary part of city life. But don’t worry! This guide breaks it all down for you, offering practical downtown parking tips to make your trip stress-free.

From finding spots quickly to understanding local regulations, we’ve got everything you need to know so you can focus on enjoying your time in the city—not stressing over parking violations!

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Understanding Indianapolis Parking Meters

Parking meters in Indianapolis are widespread, especially in downtown areas where demand is high. Here’s how they work and what you need to know about payment options and regulations:

Payment Options

Indianapolis parking meters accept multiple payment methods for your convenience:

Coins: Classic yet reliable. Carry quarters for those meters not equipped for modern payment options.
Cards: Most meters accept debit and credit cards. Just follow the instructions on the screen.
ParkMobile App: Indianapolis has transitioned to digital convenience by partnering with ParkMobile, a popular app for seamless parking payments (more on this later).

Operating Hours and Rate Changes

Metered parking typically operates from 7 AM to 11 PM, Monday through Saturday, though specific zones may vary. Recent updates have introduced new rates, so check individual meters for pricing information. On special event days or during street cleaning hours, stricter enforcement policies may apply.

Enforcement and Parking Signs

Always read the signage around the meter carefully. Misunderstanding time limits or rules like “no parking during rush hour” can lead to parking violations or even having your car towed.

Tips for Finding Available Metered Parking

Finding a parking spot downtown, especially during peak hours, can be frustrating. Here are some helpful strategies to improve your odds.

Use Parking Apps to Plan Ahead

Apps like ParkMobile and SpotAngels allow you to search for available spaces, reserve spots, and even display real-time parking availability. These are a lifesaver during busy hours.

Understand Peak Times

Avoid peak hours whenever possible. Lunchtime during weekdays (11 AM to 1 PM) and major events like Colts games or concerts at Gainbridge Fieldhouse can significantly reduce parking availability.

Check for Construction or Road Closures

Ongoing construction in downtown Indianapolis impacts parking availability. Always check local traffic updates to plan alternative routes or parking zones.

How to Pay for Metered Parking in Indy

Payment confusion should never be a reason to avoid downtown. Here’s a step-by-step guide to paying for Indianapolis parking, especially using the convenient ParkMobile app:

Paying with Coins or Cards

Insert coins into the parking meter or swipe your card.
Follow on-screen instructions to enter the desired parking time.
Confirm your payment and grab your receipt if needed.

Step-by-Step via ParkMobile App

Download the ParkMobile app and create an account.
Enter the unique zone number displayed on the parking meter.
Set your desired parking duration and pay through the app.
Get notifications when your time is running out, and extend remotely if needed!

This app is perfect for avoiding the hassle of physically running back to the meter.

How to Avoid Parking Tickets

Getting a parking ticket in Indianapolis can ruin an otherwise great day. Follow these tips to stay on the right side of the law.

Pay Attention to Time Limits

Set reminders on your phone or use the ParkMobile app to track remaining time. Ignoring time limits is one of the easiest ways to rack up parking fines.

Understand the Signs

Parking signage often details more than just time limits. Look for restrictions related to rush hours, disabled parking, and special event days. Skipping these details could earn you a ticket or worse—having your car towed.

What If You Receive a Ticket?

If you do receive a parking ticket, address it promptly. You can pay fines online through the City of Indianapolis website to minimize added penalties.

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Free Parking in Indianapolis

Did you know there are ways to avoid metered parking fees altogether? While metered spots dominate downtown, there are still some free parking options if you know where to look.

Free Metered Parking Days

Holidays such as Christmas or public celebrations might suspend metered parking fees. Check the ParkIndy website for updates on fee suspension days.

Alternative Options

Look for nearby residential streets that don’t require permits. Additionally, some businesses provide complimentary parking when you’re a customer. If you’re heading to a specific venue, call ahead to ask about parking facilities or partnerships.

Public Transportation

Skip downtown parking entirely by taking IndyGo, the city’s robust bus system, or ride-sharing services like Uber and Lyft.

What to Do If Your Car Was Towed

Parking violations, from expired meters to parking in unauthorized zones, might lead to fines or even towing. Here’s what to do if your car was towed in Indianapolis.

1. Locate Your Vehicle – Visit the IndyGov Towed Vehicle Locator online or call the Indianapolis Towing Services hotline to confirm where your car is being held.

2. Understand Fees – Towing fees generally include a flat rate plus daily storage. Collect your vehicle promptly to avoid additional charges or missing open office hours. And understand that it’s never cheap to get your car out of impound, so set your expectations accordingly.

3. Required Documents – Bring proof of ownership (vehicle registration or title) and a valid ID to retrieve your car.

4. Bring Proper Payment – Be sure to find out which payment methods are accepted at the impound, and if it is cash only, be sure you have enough on you before arriving.

Resolving towing issues quickly will save you additional stress and costs.

Key Takeaways

Metered parking in Indianapolis doesn’t have to be a stressful ordeal. By understanding how parking meters work, using tools like parking apps, and planning ahead, you can easily avoid parking violations and enjoy your time downtown.

Do you have your own tips or stories about Indianapolis parking? Share this post with friends and leave a comment below to join the conversation.

Was your car just towed in Indianapolis? Let us help you retrieve it ASAP. Contact Zore’s Towing at 317-247-8484 for fast and friendly assistance with towed cars and parking violations.

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